Presentor.aiPrivacy Policy
1. What this covers
This policy describes what information Presentor.ai collects, why, and what control you have over it. It covers the app itself. It does not cover third-party sites we link to.
2. Information we collect
Account information. When you create an account we collect your name, email address, company, and role/title, and you choose a password (we store only a cryptographic hash of it).
Content you create. Courses, session plans, preparation notes, facilitator notes, feedback captured during sessions, observation records, certification records, and anything else you enter into the product. This content belongs to you; we store it to provide the service.
Billing information. Payments are processed by Stripe. Your card number is entered on Stripe's pages and never touches our servers. We store only the subscription state Stripe reports to us (plan, status, billing period, and Stripe's identifiers).
Support conversations. When you contact support we collect the messages you send, including the subject line and any contact details you include, so we can respond and keep a record of your request.
Your marketing email choice. Whether you asked for Presentor email updates (product news, tips, and event invitations), the wording you agreed to, when you made the choice, and from which screen. See Marketing email below.
Technical basics. We use browser storage (localStorage) to keep you signed in and to remember in-progress states such as an unfinished signup. We do not run third-party advertising or analytics trackers.
3. How we use information
- To provide the product: storing and syncing your courses and sessions, running scheduled deliveries, and operating team features.
- To process AI features: when you use an AI tool (such as the prep coach), the content that request needs is sent to our AI providers to generate the response. When you ask for feedback on a practice recording, the audio itself, which carries your voice and may carry the voices of others in the room, is sent to our AI provider for analysis; Presentor never stores it, and the provider deletes it after 55 days of abuse monitoring. If your account is linked to a Learning Leader, they can ask the AI for a short read of work they can already see (section 4), such as a PREP plan you sent them for approval; the read goes to the same providers under the same terms, is never used to train AI, never scores or decides anything, and does not change what they can see. AI features run only when you or your Learning Leader use them, and the account that pays for a plan can turn them off from its Account page.
- To send transactional email: confirmations, password resets, invitations, and account notices.
- To maintain a customer record in our CRM so we can support and communicate with you.
- To bill you through Stripe.
We do not sell your personal information, and we do not use your content to train AI models.
Marketing email
We send Presentor product news, tips, and event invitations by email only with your consent. The box that asks for it on the sign-up form starts unticked, and ticking it is optional: leaving it unticked never affects your account or the service. On your Account page a single Subscribe button does the same job, and Unsubscribe reverses it. The sender is Corporate Training Companion LLC, Mesa, Arizona 85202, and HubSpot sends these emails on our behalf.
You can unsubscribe at any time, from the link in every email or from your Account page, and withdrawing your consent never affects the service. We keep a record of your choice (the wording you agreed to, when, and from which screen) so we can show that consent was given, and after you unsubscribe or delete your account we keep your email address on a do-not-email list so that we do not email you again.
4. Team visibility: read this if you were invited by a Learning Leader
Presentor.ai is built for training teams. If your account is linked to a Learning Leader (a team manager), that person can see: your course list and course content shared through the link, your scheduled and delivered sessions, observation records about your delivery once finalized, certification plans and progress, and a summary of your practice: how many practice runs you completed and where each course’s practice step stands, but never the transcripts or coaching feedback from those runs. This visibility is the point of the product's team tier, and it exists only through an invitation you accept. Your Learning Leader can also ask the AI for a short read of what they can see here, for example of a PREP plan you sent them for approval; the read uses only what they can already see and never widens it, and section 3 says how AI features handle your content. If the link is removed, that visibility ends.
5. Audience displays
If you share a session's audience display (a “mirror” link), anyone holding that link can view the display content; it is designed for a training room audience and requires no account. Share mirror links accordingly.
6. Service providers (subprocessors)
| Provider | Purpose |
|---|---|
| Supabase | Database, authentication, and application backend |
| Vercel | Web hosting and content delivery |
| Stripe | Payment processing and subscription billing |
| Resend | Transactional email delivery |
| HubSpot | Customer relationship management, support ticketing, and marketing email |
| Anthropic | AI processing for AI features you or your linked Learning Leader invoke. Inputs and outputs are deleted within 30 days (content flagged by its safety systems may be kept up to two years) and are not used to train models. |
| Google (Gemini API) | AI analysis of practice recordings for AI features you invoke (paid API tier). Recordings are kept for 55 days for abuse monitoring, then deleted, and are not used to train Google's models. |
7. Retention and deletion
Your content stays in your account until you delete it. You can export your data from the Account page at any time, and you can delete your account from the same page; deletion removes your account and its content from the live service. Records we are required to keep (such as billing records) are retained as required. A practice recording is never stored by Presentor; our AI provider keeps it for 55 days for abuse monitoring, then deletes it. Support records (the tickets and messages you send to support) are held in HubSpot and removed on request. Your marketing email choice is kept as a record of consent for as long as you have an account, and after you unsubscribe or delete your account your email address stays on our do-not-email list so that we do not email you again.
8. Security
Data is encrypted in transit. Access to your data inside the service is controlled per account with row-level security, and administrative credentials are restricted. No online service can promise perfect security; if we learn of a breach affecting your data, we will notify you.
9. Your rights
You can access, correct, export, or delete your personal information; the Account page covers most of this directly, and we will help with the rest by email. Depending on where you live, you may have additional statutory rights; we honor reasonable requests regardless of geography. You can withdraw your consent to marketing email at any time, from the link in every email or from your Account page, without affecting the rest of the service.
10. Children
Presentor.ai is a professional tool and is not directed to children under 16. We do not knowingly collect information from them.
11. Changes
If we change this policy, we will update the effective date above and, for material changes, notify account holders by email or in the app.
12. Contact
Questions about privacy: support@presentor.ai, or write to Corporate Training Companion LLC, Mesa, Arizona 85202.